Careers

• Optional NFP tax free benefit of $15,900 per annum
• Market competitive remuneration
• Located at Camperdown close to public transport

Chris O'Brien Lifehouse is an internationally recognised independent, not-for-profit cancer hospital leading the way in delivering patient-centred cancer care. We seek passionate, caring, and dedicated staff who align with our Founder’s vision of creating a collaborative environment in which, respect, discovery, empowerment, and nurture, thrive in the interests of our patients.

About the role

We are seeking suitably experienced Medical Administration professionals to join our dynamic team on a permanent full-time basis. 

The successful applicant will have superior interpersonal skills with a strong focus on customer service, demonstrated abilities to multitask and work in a very fast-paced environment with strong attention to detail. 

• Acting as the first point of contact for patients making appointments
• Collecting patient information, maintaining patient privacy and accurate data entry
• Typing specialist letters
• General administration including document management
• Liaising with Specialists, Registrars, Nurses, and peers, within multiple departments within the hospital
• Completing tasks as allocated by Senior Patient Navigator and Team Leader

 Criteria

• Minimum of two years demonstrated experience in a similar role
• Exceptional phone manner, excellent time management skills and the ability to multi task
• Ability to work autonomously and complete work within tight timeframes.
• Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows
• Positive, enthusiastic and a genuine love of working in a fast paced environment whilst maintaining a high level of quality, compassion and professionalism
• Demonstrated understanding of medical terminology and familiarity with medical software applications, electronic medical records
• Proficient computer skills including, Outlook, Word and Excel
• An understanding of Medicare and DVA
• Compliance with Category A immunisation requirements

Benefits

• Fitness passport for you and your family
• Access to e-Learning programs
• Social and wellbeing events
• CBHS Corporate Health
• Workplace banking benefits
• Access EAP

Culture

We are committed to providing a working environment where everyone is valued, respected, and supported to progress. Our priority is to ensure culture, policies, and processes are truly inclusive and that no one is disadvantaged because of their Indigenous identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion.

We encourage everyone who meets the selection criteria and shares Chris O'Brien Lifehouse values to apply.